Direct Store Delivery (DSD) is a business process often used in CPG industry starting with order entry, followed by selling and distributing goods directly to the customer’s store - bypassing the retailer’s warehouses.

SAP DSD and xApps composite applications for mobile business increase productivity and respond to customer inquiries quickly.

Powered by the SAP NetWeaver platform and based on enterprise service-oriented architecture (enterprise SOA), SAP xApps composite applications for mobile business are flexible and adaptable. The applications work seamlessly with SAP Business Suite applications, and can also work with non-SAP software.

Processes:

Preseller Order Taking:
You can use this business process as your main order entry channel in the scenario variant Mobile DSD Order-to-Cash. Preseller order taking focuses more on making a large number of sales visits for capturing material order quantities and providing customers with prices rather than having sophisticated, time consuming, highly skilled presales discussions.

DSD Visit Planning:
You can use this business process to coordinate visits to customers to increase customer satisfaction and minimize driving time. You use the SAP ERP Central Component (SAP ECC), to maintain customer restrictions and visit plans in the customer master.

DSD Order Fulfilment:
Transportation and warehousing are executed in the SAP ERP solution. This includes dispatching of deliveries onto vehicles as well as picking, packing, and loading in the warehouse. Output control triggered from transportation downloads the driver's data to the handheld device. It can also provide shipping papers, for example, as a backup to your mobile devices.

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