Dynamic Customer Communications Management



Customer Communications

Is your company one of the many looking for an enterprise approach for corporate communications like statements, marketing materials, contracts, policies and proposals?
NEORIS’ Customer Communications Management practice with EMC Document Sciences xPression empowers organizations to develop a multi-channel enterprise-wide customer communications strategy. Our Customer Communications solutions leverage a service oriented architecture to provide high performing, consistent, connected and personalized customer communications. Our multi-channel solutions support communication with customers via online portals, mobile devices, emails, printed materials and text messages. Business units are able to control content with familiar authoring tools from Microsoft and Adobe.

Our key ingredients to successful xPression projects are driven by our xPression expertise, methodology and architecture framework. Whether you are embarking on an xPression implementation, upgrade or in need of a project turnaround, we are confident we can make your xPression project successful.

  • Our Solutions Areas

    - xPression Implementations and Upgrades
    - CCM API Solutions
    - Project Turnaround
    - Customer Controlled Experience
    - Back Office Solutions
    - Co-Innovation

  • Differentiators

    - People with Document Automation Experience
    - Global Delivery Model
    - Analysis, Design and Development Accelerators
    - NEORIS Customer Communication Framework (NCCF)

Aligning the business processes with the employees and the technology, our practice takes the IT departments and turns them into value-generating machines.